Student Support Specialist

Key Responsibilities:

• Communicate with students and parents via email, chat, or phone, responding to inquiries and handling requests professionally.
• Manage class schedules, updates, and related administrative tasks.
• Coordinate with teachers regarding student needs or operational requirements.
• Provide basic technical support to ensure smooth class experiences.
• Address and resolve student concerns, escalating issues when necessary.

Shift: Night shift starting at 7:00 PM

Qualifications:

• Excellent communication skills
• Fluent in English
• Previous experience in customer service
• Fast and accurate typing skills